AppleTV & AndroidTV Getting Started

This guide provides step-by-step instructions for setting up and troubleshooting your AppleTV or AndroidTV with our application. Our aim is to make the process as simple and intuitive as possible.

Creating an Account

Before setting up your SmartTV, you need to create an account. Follow these steps to get started:

  1. Download the App: Install our app on your Android or iOS phone or tablet.
  2. Sign Up: Open the app and sign up using either your Google/Apple account or your email address.

    Note: We have intentionally disabled manual login using email and password due to the difficulty of typing with a remote. Our setup process is designed to be more user-friendly.

Setting Up Your SmartTV

Once your account is successfully created, follow these steps to set up your SmartTV (either AndroidTV or AppleTV):

  1. Launch the App: Open the app on your SmartTV platform.
  2. Scan QR Code:
    • A QR code will appear on your TV screen.
    • On your phone or tablet, open the app, go to Settings -> Profile -> Login on another device .
    • Scan the QR code displayed on your SmartTV.
  3. Automatic Setup: After scanning, the setup will complete automatically. You should now see all your added devices and layouts on your SmartTV.

Troubleshooting

If you encounter any issues while logging in via QR code, try the following steps:

  1. Exit and Re-enter App: Close the app on your SmartTV and then reopen it.
  2. Reinstall the App: If the above step doesn't work, try uninstalling and then reinstalling the app on your SmartTV.
  3. Contact Support: If you're still unable to resolve the issue, please contact our support team for assistance.

Remember, our support team is always here to help you with any issues or questions you may have during the setup process.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us